Purchasing/Shipping/Return Policy

 

FIVE STRIDE SKATE SHOP ONLINE PURCHASING POLICIES

We would like to get your order right the first time, especially if you are having your skates custom mounted.  If you have any questions or concerns regarding our exchange/return policy for your order please contact us BEFORE placing your order.

You must contact us within 14 days receiving your order for a return or exchange.  All exchanged and returned merchandise must be in unused original condition and original packaging. You must email info@fivestrideskateshop.com or call at 347-529-6787 for return instructions.  Please DO NOT ship anything to Five Stride without first notifying us.

SHIPPING INFO

DOMESTIC ORDERS

INTERNATIONAL ORDERS

RETURNS/EXCHANGES

Items that may NOT be returned or exchanged:

EXCHANGES

RETURNS

DAMAGED/DEFECTIVE MERCHANDISE